These are Uncertain Times! 

Pandemic lockdowns seem to be decreasing emergency room patient volume. But the threat of a COVID-19 second wave is looming and may overwhelm departments later in the year. It is a roller coaster and it is severely impacting the economics of emergency medicine.

Demand Capacity Management

is more important than ever. With Flex Up and Flex Down capabilities Carepacity’s smart assignment enhances an emergency department’s ability to adjust provider scheduling in near real time to meet fluctuating demand. Because the system takes into account provider preferences, it does so in a way that optimizes provider satisfaction. 

In other words, the system is able to send out a text and ask questions like “who would like to work an extra shift?” or “ who would like to go home early today?” Think of it as the “Uber” of scheduling.

Smart Assignment Energizes Teams

The Smart assignment system intelligently assigns incoming patients directly to providers based on a number of factors such as projected workload and shift time remaining. The assigned physician comes out to the lobby, greets the patient and begins working up labs if needed. The system ensures a fair and equitable workload and incentivizes physicians to see their assigned patients… even the tough cases… as soon as possible. It just makes your ER run better…regardless of patient volume.

Proven Results

A recent study revealed a $30 million in 3 years positive benefit for a single site location. For that location, we calculate cost of not implementing Smart Assignment is $16,000 to $30,000 per day! Our solution is proven and serving over 1 million patient visits per year.