Smart Assignment Energizes Teams

Our Smart assignment system intelligently assigns incoming patients directly to providers based on a number of factors such as projected workload and shift time remaining. The assigned physician comes out to the lobby, greets the patient and begins working up labs if needed. The system ensures a fair and equitable workload and incentivizes physicians to see their assigned patients… even the tough cases… as soon as possible. It just makes your ER run better..regardless of patient volume.

Improve All Metrics 

Left Without Being Seen (LWBS) and Left Before Treatment Complete (LBTC) metrics often drop to near zero, translating into a recapture of lost revenue for both physician team and hospital.  Length of Stay ( LOS) has been shown to drop almost in half, allowing for dramatic “increase” in emergency room capacity by being more efficient.  Correspondingly, hospital admits go up. Overall patient and provider satisfaction scores improve. 

Improve Reputation & Volume  

Word about you more efficient emergency room gets around. Sentara Leigh saw an almost immediate bump in ED traffic over prior baseline rates. Essentially, the hospital began pulling market share from other hospitals.  An improved reputation lead to more ED volume which has led to improved financials. 

Proven Financial Results

A recent study revealed a $30 million in 3 years positive benefit for a single site location. For that location, we calculate cost of not implementing Team Assignment is $16,000 to $30,000 per day! Our solution is proven and serving over 1 million patient visits per year.